Frequently Asked Questions
Everything you need to know about your Blackberrys experience.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your order through the 'My Orders' section on our website.
What is the return and exchange policy?
We offer a 30-day return and exchange policy for all unworn and unwashed garments with original tags intact. Simply initiate a request through our returns portal.
Do you offer alterations for online purchases?
Yes, you can visit any exclusive Blackberrys store nearby for complimentary basic alterations on products purchased from our official website.
What payment methods are accepted?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for eligible pin codes.
How do I find the right fit for my suit or shirt?
Each product page features a detailed 'Size Guide' with measurements. We offer Slim, Comfort, and Regular fits to ensure you find your perfect silhouette.
How long does domestic shipping take?
Standard shipping usually takes 3-5 business days for metro cities and 5-7 business days for other locations across India.